Privacy Policy

This privacy policy sets out the way that Audiology Touring Limited (we, us, or our) complies with the requirements of privacy laws, codes and regulations in New Zealand (Privacy Laws), and governs how we collect, use and protect any personal information you provide to us, whether online, via phone, text, email, in letters or in other correspondence.

This privacy policy explains:

  • what information we may collect about you and how we store that information;
  • how we will use and store information we collect about you;
  • when we may use your details to contact you;
  • whether we will disclose your details to anyone else;
  • your choices regarding the personal information you provide to us; and
  • the use of cookies on our website and how you can exercise your choices in relation to those cookies.

Please note that New Zealand's Privacy Laws may differ from your home country's privacy laws.

The Information We Collect

We may collect information about you (such as your name, address, telephone number, and e-mail address) through:

  • you contacting us directly;
  • providing goods or services to you (where relevant);
  • provided by you as a user of our ticketing and membership services; and
  • you filling out a form on our website, including a contact or waitlist form.

If you enter your contact details in one of our online forms, we may use this information to contact you even if you don't submit the form. We will only do this to see if we can help with any problems you might be experiencing with the form or with our website.

If you provide us with personal information about another person, you should obtain their consent to do so, having informed them of this privacy policy where appropriate.

We automatically collect certain non-personally identifiable information when you visit our website (such as the type of browser you are using, the type of operating system you are using, and the domain name of your internet service provider).

How We Use This Information

We will use your personal information for a number of purposes including the following:

  • in relation to any correspondence you have entered into with us;
  • to provide goods or services to you, including tickets, merchandise, and memberships;
  • for internal administration purposes;
  • for marketing purposes where you have specifically consented to receive marketing communications from us;
  • to provide you with information about our events and online content you have agreed to receive;
  • to personalise the way our content is presented to you;
  • to verify your identity if you need help accessing one of our services;
  • to process any transactions you make on our website or associated services;
  • to help provide any other services you have requested;
  • to contact you in the case of a cancellation or a change in event details;
  • to use IP addresses to identify the location of users, block disruptive use, and establish the number of visits from different countries; and
  • for any other purposes for which you have given permission.

We use non-personally identifiable information to analyse usage of our website, which allows us to improve the design and content of our site. Any data gathered will be shared, if appropriate, with any third parties who provide services to us or on our behalf.

Will I Be Contacted for Marketing Purposes?

We will only contact you for marketing purposes where you have provided us with your consent to do so. You can opt out of receiving electronic marketing messages at any time by contacting us, or by using the unsubscribe facility contained in the relevant messages.

Sharing and Disclosure of Personal Information

We will only use your information for the purposes for which it was obtained. We may share your personal information with: other entities in our group, our professional advisors, legal tribunals and courts, ticketing and venue partners for events you have purchased tickets to, and any of our third-party service providers (including web services and cloud storage providers) where that disclosure is reasonably required to fulfil any purpose for which your personal information was collected.

We may also disclose personal information where:

  • we are required to do so by law;
  • you have expressly consented to the disclosure or the consent may be reasonably inferred from the circumstances; or
  • we are otherwise permitted to do so under Privacy Laws.

For the purposes set out above we may transfer personal information to parties located in other countries (some of which may not have an equivalent level of data protection laws as those in New Zealand). Before transferring any personal information to an overseas recipient, we take reasonable steps to ensure the overseas recipient complies with the principles contained in New Zealand Privacy Laws or is bound by a substantially similar privacy scheme, unless you consent to the disclosure or it is otherwise required or permitted by law.

Security of Information

We hold personal information in accordance with Privacy Laws. We are committed to keeping personal information secure and will use all reasonable precautions to protect personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

We cannot guarantee the privacy of personal information that you transmit over the internet or that may be collectable in transit by others.

How You Can Access or Correct Your Personal Information

You have a right to request access to, and correction of, personal information we hold about you by contacting us at the details in the Contact Us section below. Your request will be dealt with in accordance with Privacy Laws.

The accuracy of the information we hold about you is important. Please advise us if your personal information changes to help ensure that the information we hold is up to date, complete and relevant.

Collection of Information by Others

Our website contains links to other sites and you should consult those sites' privacy notices. Their information practices may be different from ours and we have no control over information submitted to, or collected by, these third parties. We cannot accept any responsibility or liability for the privacy practices of third-party websites and your use of those websites is at your own risk.

Secure Online Payments

As a standard policy, we do not store credit card details. When making a purchase through our website or associated services, your payment details are securely processed via our payment partners, which use PCI-compliant payment gateway providers. All transferred data is encrypted over an SSL connection to ensure transactions are transmitted securely.

We recommend that you use best-practice precautions when accessing the internet via public Wi-Fi networks or shared computers to keep your payment information as secure as possible.

Cookies

Cookies are small text files placed on your device by your web browser when you visit a website. Every time you return to that website, your browser sends the cookie file back to our website's server.

We may use cookies on our website to help us remember the information you enter, by passing a unique identifier between your device and the website. Other cookies and authentication tokens may be used to tailor services or deliver more relevant content and advertising to you. We may also use automated tools to evaluate usage of our website to improve performance and user experience.

Where cookies hold any personal information, those cookies will be handled in accordance with this privacy policy. If you choose to disable or block cookies, parts of our website may not function as intended. Cookies can be disabled or blocked through your browser settings.

Changes to Our Privacy Policy

We reserve the right to revise our privacy policy, or any part of it, from time to time. Please review the policy periodically for changes.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at info@audiologytouring.com. If you decide that we should no longer hold any of your personal data, or wish to change the use to which any such data can be put, please contact us at the same address.